RESPONSIBLE PERSON
For any questions regarding this privacy policy or your personal information, contact:
Riannon Horan Personal Information Protection Officer Pour l’Amour des Chiens Contact Information: Phone: 514-534-0469 Email: info@pourlamourdeschiens.com Website: www.pourlamourdeschiens.com
This policy is written in clear and simple terms to ensure your understanding of our practices regarding your personal information.<\/p>\n\n\n\n
INTRODUCTION
At Pour l’Amour des Chiens, we respect your privacy and are committed to protecting your personal information in accordance with Quebec’s Act Respecting the Protection of Personal Information in the Private Sector.
This privacy policy explains how we collect, use, store, and protect your personal information when you use our services.<\/p>\n\n\n\n
COLLECTION OF YOUR PERSONAL INFORMATION
2.1 Collection Methods
We collect your personal information through the following technological means:
\u25cf Phone calls: Notes taken during conversations with our representatives
\u25cf Emails: Communications sent to our company or employees
\u25cf Online forms: Intake forms available on our website
\u25cf Website: Cookies and browsing data
\u25cf Appointments: Information gathered during consultations
2.2 Technology Partners
Our partners who have access to your data to provide us with services:
\u25cf Yocale: Our web service provider for data management (access for technical management purposes only, not for data usage)<\/p>\n\n\n\n
PERSONAL INFORMATION COLLECTED
3.1 Types of Information
We collect the following personal information, including but not limited to:
Identification Information:
\u25cf First and last name
\u25cf Complete postal address
\u25cf Phone number
\u25cf Email address
Information Related to Your Animal:
\u25cf Dog’s name
\u25cf Breed, age, and characteristics
\u25cf Behavioral history
\u25cf Specific needs
Technical Information:
\u25cf IP address (if you visit our website)
\u25cf Browsing data on our site
\u25cf Connection cookies
3.2 Consent to Collection
By using our services, you consent to Pour l’Amour des Chiens collecting the personal information mentioned above.
3.3 Ways to Refuse Collection
You can refuse certain types of collection:
\u25cf Website: Disable cookies in your browser (some features may be limited)
\u25cf Communications: Request to receive only essential service communications
\u25cf Optional data: Refuse to provide information not essential to service delivery<\/p>\n\n\n\n
USE OF YOUR PERSONAL INFORMATION
4.1 Purposes of Collection
We use your personal information only within the framework of our relationship with you for:
\u25cf Consultation follow-up: Maintaining a record of your appointments and your dog’s progress
\u25cf Communications: Contacting you regarding appointments, follow-ups, and questions
\u25cf Commercial offers: Informing you about our services and Pour l’Amour des Chiens promotions
\u25cf Administrative management: Billing, scheduling, and service management
4.2 Minimization Principle
Information collected will be kept to the minimum necessary to achieve the purposes mentioned above.<\/p>\n\n\n\n
COMMUNICATION AND ACCESS TO INFORMATION
5.1 People with Access in Our Organization
Categories of people with access to your personal information:
\u25cf Owners and managers of Pour l’Amour des Chiens
\u25cf Employees directly involved in providing services to your dog
\u25cf Administrative staff responsible for scheduling and billing
5.2 Communication to Third Parties
We do not distribute your personal information to third parties, except:
\u25cf With your express consent for a specific purpose
\u25cf Yocale: Our web provider who has access to data for technical management purposes only (no commercial use)
\u25cf Legal obligations: If required by law or court order
5.3 Transmission Outside Quebec
Your personal information may be stored on Yocale’s servers, which may be located outside Quebec. This data remains protected according to appropriate security standards.<\/p>\n\n\n\n
SECURITY AND RETENTION
6.1 Security Measures
We take appropriate measures to secure your personal information:
Physical Measures:
\u25cf Secure premises and restricted access to files
\u25cf Secure filing of paper documents
Technological Measures:
\u25cf Encryption of electronic communications
\u25cf Secure passwords and controlled system access
\u25cf Secure data backups
Administrative Measures:
\u25cf Staff training on personal information protection
\u25cf Internal information security policies
\u25cf Supervision of information access
6.2 Retention and Destruction
We commit to keeping your personal information securely and destroying it after a period of 7 years following the end of our business relationship, or according to applicable legal requirements.<\/p>\n\n\n\n
YOUR RIGHTS
7.1 Right of Access
As provided by law, you have the right to request what personal information is held by Pour l’Amour des Chiens. We commit to responding to such requests within reasonable timeframes, generally within 30 days.
7.2 Right of Rectification
You can request rectification of your personal information if it is inaccurate, incomplete, or ambiguous. We will make necessary corrections promptly.
7.3 Withdrawal of Consent
You can withdraw your consent at any time, subject to certain limitations:
\u25cf Withdrawal cannot be retroactive for uses already made in accordance with consent given
\u25cf Certain information may remain necessary to fulfill our legal obligations
\u25cf Withdrawal of consent may affect our ability to provide you with certain services
7.4 How to Exercise Your Rights
To exercise your rights, contact us:
\u25cf Email: [insert email address]
\u25cf Phone: [insert number]
\u25cf Address: [insert postal address]<\/p>\n\n\n\n
COOKIES
8.1 Use of Cookies
Our website uses cookies to:
\u25cf Improve your browsing experience
\u25cf Analyze site usage (anonymized data)
\u25cf Maintain your session preferences
8.2 Cookie Management
You can manage or disable cookies through your browser settings. However, some site features may be limited.<\/p>\n\n\n\n
COMPLAINTS AND CONCERNS
9.1 Internal Process
If you have questions or concerns about this policy or our practices:<\/p>\n\n\n\n
Contact us directly at the coordinates mentioned above<\/p>\n\n\n\n
We will respond within a reasonable timeframe to resolve your concern<\/p>\n\n\n\n
If necessary, we will take corrective measures
9.2 External Recourse
You also have the right to file a complaint with:
Commission d’acc\u00e8s \u00e0 l’information du Qu\u00e9bec
\u25cf Phone: 1 888 528-7741
\u25cf Website: www.cai.gouv.qc.ca
\u25cf Address: 525, boul. Ren\u00e9-L\u00e9vesque Est, bureau 2.36, Qu\u00e9bec (Qu\u00e9bec) G1R 5S9<\/p>\n\n\n\n
MODIFICATIONS TO THIS POLICY
We may modify this privacy policy to reflect changes in our practices or legal requirements. Significant changes will be communicated to you by email or notice on our website.
The most recent version will always be available on our website with the last update date.<\/p>\n","protected":false},"excerpt":{"rendered":"
Company: Pour l\u2019Amour des Chiens – NEQ: 2279721312 Address: 3688 Mentana, Montreal, PQ, H2L 3R3 RESPONSIBLE PERSONFor any questions regarding this privacy policy or your personal information, contact:Riannon Horan Personal Information Protection Officer Pour l’Amour des Chiens Contact Information: Phone: 514-534-0469 Email: info@pourlamourdeschiens.com Website: www.pourlamourdeschiens.comThis policy is written in clear and simple terms to ensure your understanding of our practices regarding your personal information. INTRODUCTIONAt Pour l’Amour des Chiens, we respect your privacy and are committed to protecting your personal information in accordance with Quebec’s Act Respecting the Protection of Personal Information in the Private Sector.This privacy policy explains how we collect, use, store, and protect your personal information when you use our services. COLLECTION OF YOUR PERSONAL INFORMATION2.1 Collection MethodsWe collect your personal information through the following technological means:\u25cf Phone calls: Notes taken during conversations with our representatives\u25cf Emails: Communications sent to our company or employees\u25cf Online forms: Intake forms available on our website\u25cf Website: Cookies and browsing data\u25cf Appointments: Information gathered during consultations2.2 Technology PartnersOur partners who have access to your data to provide us with services:\u25cf Yocale: Our web service provider for data management (access for technical management purposes only, not for data usage) PERSONAL INFORMATION COLLECTED3.1 Types of InformationWe collect the following personal information, including but not limited to:Identification Information:\u25cf First and last name\u25cf Complete postal address\u25cf Phone number\u25cf Email addressInformation Related to Your Animal:\u25cf Dog’s name\u25cf Breed, age, and characteristics\u25cf Behavioral history\u25cf Specific needsTechnical Information:\u25cf IP address (if you visit our website)\u25cf Browsing data on our site\u25cf Connection cookies3.2 Consent to CollectionBy using our services, you consent to Pour l’Amour des Chiens collecting the personal information mentioned above.3.3 Ways to Refuse CollectionYou can refuse certain types of collection:\u25cf Website: Disable cookies in your browser (some features may be limited)\u25cf Communications: Request to receive only essential service communications\u25cf Optional data: Refuse to provide information not essential to service delivery USE OF YOUR PERSONAL INFORMATION4.1 Purposes of CollectionWe use your personal information only within the framework of our relationship with you for:\u25cf Consultation follow-up: Maintaining a record of your appointments and your dog’s progress\u25cf Communications: Contacting you regarding appointments, follow-ups, and questions\u25cf Commercial offers: Informing you about our services and Pour l’Amour des Chiens promotions\u25cf Administrative management: Billing, scheduling, and service management4.2 Minimization PrincipleInformation collected will be kept to the minimum necessary to achieve the purposes mentioned above. COMMUNICATION AND ACCESS TO INFORMATION5.1 People with Access in Our OrganizationCategories of people with access to your personal information:\u25cf Owners and managers of Pour l’Amour des Chiens\u25cf Employees directly involved in providing services to your dog\u25cf Administrative staff responsible for scheduling and billing5.2 Communication to Third PartiesWe do not distribute your personal information to third parties, except:\u25cf With your express consent for a specific purpose\u25cf Yocale: Our web provider who has access to data for technical management purposes only (no commercial use)\u25cf Legal obligations: If required by law or court order5.3 Transmission Outside QuebecYour personal information may be stored on Yocale’s servers, which may be located outside Quebec. This data remains protected according to appropriate security standards. SECURITY AND RETENTION6.1 Security MeasuresWe take appropriate measures to secure your personal information:Physical Measures:\u25cf Secure premises and restricted access to files\u25cf Secure filing of paper documentsTechnological Measures:\u25cf Encryption of electronic communications\u25cf Secure passwords and controlled system access\u25cf Secure data backupsAdministrative Measures:\u25cf Staff training on personal information protection\u25cf Internal information security policies\u25cf Supervision of information access6.2 Retention and DestructionWe commit to keeping your personal information securely and destroying it after a period of 7 years following the end of our business relationship, or according to applicable legal requirements. YOUR RIGHTS7.1 Right of AccessAs provided by law, you have the right to request what personal information is held by Pour l’Amour des Chiens. We commit to responding to such requests within reasonable timeframes, generally within 30 days.7.2 Right of RectificationYou can request rectification of your personal information if it is inaccurate, incomplete, or ambiguous. We will make necessary corrections promptly.7.3 Withdrawal of ConsentYou can withdraw your consent at any time, subject to certain limitations:\u25cf Withdrawal cannot be retroactive for uses already made in accordance with consent given\u25cf Certain information may remain necessary to fulfill our legal obligations\u25cf Withdrawal of consent may affect our ability to provide you with certain services7.4 How to Exercise Your RightsTo exercise your rights, contact us:\u25cf Email: [insert email address]\u25cf Phone: [insert number]\u25cf Address: [insert postal address] COOKIES8.1 Use of CookiesOur website uses cookies to:\u25cf Improve your browsing experience\u25cf Analyze site usage (anonymized data)\u25cf Maintain your session preferences8.2 Cookie ManagementYou can manage or disable cookies through your browser settings. However, some site features may be limited. COMPLAINTS AND CONCERNS9.1 Internal ProcessIf you have questions or concerns about this policy or our practices: Contact us directly at the coordinates mentioned above We will respond within a reasonable timeframe to resolve your concern If necessary, we will take corrective measures9.2 External RecourseYou also have the right to file a complaint with:Commission d’acc\u00e8s \u00e0 l’information du Qu\u00e9bec\u25cf Phone: 1 888 528-7741\u25cf Website: www.cai.gouv.qc.ca\u25cf Address: 525, boul. Ren\u00e9-L\u00e9vesque Est, bureau 2.36, Qu\u00e9bec (Qu\u00e9bec) G1R 5S9 MODIFICATIONS TO THIS POLICYWe may modify this privacy policy to reflect changes in our practices or legal requirements. Significant changes will be communicated to you by email or notice on our website.The most recent version will always be available on our website with the last update date.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-3","page","type-page","status-publish"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/pourlamourdeschiens.com\/index.php\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pourlamourdeschiens.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/pourlamourdeschiens.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/pourlamourdeschiens.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/pourlamourdeschiens.com\/index.php\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":1,"href":"https:\/\/pourlamourdeschiens.com\/index.php\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":2836,"href":"https:\/\/pourlamourdeschiens.com\/index.php\/wp-json\/wp\/v2\/pages\/3\/revisions\/2836"}],"wp:attachment":[{"href":"https:\/\/pourlamourdeschiens.com\/index.php\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}